Customer Story:

Overwhelmed to On Track: How Fonn Helped Ascia Construction Nail Project Management

100% Paper-Free

Apollo eliminated physical documents, cutting inefficiencies and boosting data security.

Real-Time Reporting

Site teams now log and share issues instantly, reducing rework and speeding up resolutions.

Fast Adoption

The simple, mobile-friendly app enabled site teams to get up and running in just two months.

Company size

11-50 employees

Industry

Construction

About

Ascia Construction is an independent building contractor based in the South of England, specializing in commercial, industrial, residential, and refurbishment projects. Founded in 2016, the company has built a strong reputation for delivering high-quality construction solutions across various sectors, including education, healthcare, and leisure. With a focus on collaboration and long-term partnerships, Ascia Construction is known for its attention to detail and ability to manage complex projects, including the conversion of a historic bottling factory into modern apartments.

Because Fonn is so easy to use, issues and snags are raised throughout the project. By the time you reach the end, there are fewer problems to manage. It's simple to track progress, and the results speak for themselves.

Steve Higgins Construction Director for Ascia Construction
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Ascia Construction is the trusted building contractor team for the South of England, founded in 2016 by directors Neil Cole and Rob Emery. They work across the board, residential, commercial, education, and healthcare, with a passion for bringing client ideas to life. And whether it’s a custom design and build, a traditional contract, or a partnering agreement, they bring their combined expertise and a solid track record to every job. 

Before using Fonn everything was handled on an internal server. Tasks and project details were tough to keep track of on fast moving programmes, and the risk of error was a concern. From initial sketches to final design, tracking down various project drawings and keeping up with the latest comments and emails made the whole process a headache. 

For Steve Higgins, Ascia’s Construction Director, it was clear, the current system could be considerably improved, and they needed a fix. 

Everything changed once Ascia Construction partnered with Fonn. With drawings and communication all in one place, they were able to streamline their project organisation immediately. From creating a new template to taking minutes at an impromptu site meeting, Ascia has been able to speed up the design process, managing it all more efficiently and effectively than ever. 

Steve’s favourite Fonn feature? The Scope of Works tool. It’s got everything a construction project needs, photos, scheduling, time tracking, all in one place. 

He and the whole team also love the flexibility Fonn gives them. Some prefer pulling up drawings and information on their mobile, while others stick to desktop, and with Fonn, the choice is theirs. Plus, Fonn makes it easy to keep subcontractors in the loop with progress photos, which they can even use for their own marketing.

Fonn has made it easy for Ascia to finish projects on time and error-free, keeping everything on track from start to finish.

Fonn’s impact on Ascia Construction

Fonn has made organisation easier for Ascia – keeping projects on track and everyone in the loop, without the stress.

Time saver

No more sifting through endless emails when working on drawings. Fonn gives them a central place for everyone to leave feedback, making it easy to keep the whole team on the same page.

No more paperwork

Accessibility

Steve explains how there are varying levels of IT experience at Ascia Construction. Some are entirely paperless and do everything on a tablet, while others are more comfortable using a desktop instead. With Fonn, they can get the exact same experience on both. This flexibility is, as Steve puts it, “the beauty of Fonn”.

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Responsive support team

From the beginning, Steve felt that Fonn genuinely wanted to learn how their platform could work for Ascia – not the other way around. The whole team has noticed how eager Fonn is to listen and make improvements based on their feedback.

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Easy-to-spot snags

Snags happen, and leaving them unresolved until the end of the project adds a lot of unnecessary stress to the job. But Fonn takes the pressure off, making it easier to handle every snag as it arises – rather than scrambling before a deadline.

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