Customer Story: Customer Stories
From Paperwork to Productivity: How Fonn Helped Apollo Building Services Streamline Their Projects

100% Paper-Free
No more storage boxes or paper documents. Everything is digital.
Real-Time Updates
Instant sharing of reports, snagging, and compliance forms.
Quick Adoption
Site teams were up and running in just a few months.
Company size
2-10 employees
Industry
Construction
About
Apollo Building Services Limited, based in Dartford, UK, specialises in pre-installation building work for medical imaging equipment like MRI and CT scanners. Established in 2008, they are a leading contractor in healthcare fit-outs, operating theatre construction, and medical installations. With a strong financial standing and a reputation for excellence, Apollo is a trusted name in the industry.
“Fonn has completely changed the way that we manage information on site. Everything is electronic, everything is backed up, everything is secure.”
Apollo Building Services was founded in 2008 by Managing Director Karl Butcher. After years of experience in the medical construction sector, Karl decided it was time to put his expertise to work and start Apollo Building Services.
Now, Apollo is a nationwide team providing top-quality, comprehensive services to both public and private sector organisations, specialising in medical fit-outs and all imaging modalities.
Before using Fonn, they’d been managing builds and projects with an endless paper trail. All their information was either scribbled on a piece of paper or buried deep in a folder, making it nearly impossible to track down details and share or audit information. Best Practice Manager Eleanor King knew this system couldn’t continue if they wanted to grow as a business and make efficiency a top priority.
Now, Apollo can access information from any build site directly through Fonn in just a matter of clicks.
And the benefits of the partnership go well beyond keeping track of documents. Being able to communicate in real-time has been a total game-changer for the Apollo team. Before Fonn, if an accident happened on-site, everyone had to wait for someone to scan the accident form and send it to the right people at the office, slowing everything down. Now, forms and reports are filed instantly through Fonn’s shared user portal.
Switching things up wasn’t going to be easy. Eleanor knew the team was used to pen and paper, and she wasn’t sure how they’d feel about going digital. Many of these workers weren’t super tech savvy so there was some concern about how they would adapt.
But, thanks to Fonn’s simple, user-friendly interface, using the app was a breeze for the site team. They found the platform intuitive and quickly got the hang of it, making the switch smoother than expected.
How Fonn helped Apollo Building Services simplify
Fonn has streamlined every aspect of project management for Apollo, making communication, project tracking, and organisation easier than ever.
No more paperwork
Gone are the days of digging through piles of folders and documents to track down important information, everything’s just a few clicks away now.

Tracking updates and incidents in real time
Whether it’s a site accident or a project snag, the team can quickly log all the details, photos included, and instantly share them with the wider team. This makes resolving issues so much faster, minimising delays to help keep projects on track.

User friendly
Fonn’s platform and app have been a hit with the whole team. Even those who aren’t tech experts have quickly adapted and are using it effortlessly. Its simplicity has made the transition from paper to digital seamless.

Top-notch support
Eleanor and the whole team at Apollo Building Services have received fantastic support from Fonn. They’ve described it as “proactive, responsive, friendly, and approachable”, the kind of help that really makes a difference.


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