Customer Story: Customer Stories
From Spreadsheets to Streamlined Projects: How Fonn Laid the Groundwork for Excel Group’s Success

Eliminated
admin roles
Saving time and salary costs.
Streamlined compliance reporting
Reducing hours spent on paperwork and documentation.
Indescribable tangible return
The tangible return on investment from using Fonn is described as indescribable.
Company size
2-10 employees
Industry
Construction
About
Excel Group specialises in low-carbon, off-site construction solutions. They provide modern methods of construction (MMC) including systems like Structural Insulated Panels (SIPS), Light Gauge Steel Frame, pre-insulated timber frame, and Cross Laminated Timber (CLT). Additionally, they offer design and build services, along with high-performance window and door solutions through their Excel Facades division. They focus on sustainable building solutions across the UK, mainly serving the South-East and London areas.
“The time we’ve gained since using Fonn is indescribable. What used to be mountains of paperwork now gets handled quickly and seamlessly. It’s freed us up to focus more on our customers and really understand what they want from their projects.”

Excel Group is a family-owned business based in Bedfordshire, established in 2008. They specialise in providing high-performance, sustainable off-site building solutions, handling everything from single homes to multi-dwelling projects, apartments, educational buildings, and commercial spaces.
They’re dedicated to delivering high-quality, energy-efficient, and environmentally-friendly building solutions that are also cost-effective – all while working toward a net-zero carbon future.
Before using Fonn, Managing Director Jason Pritchard said they juggled managing multiple supply chains and building sites. Information was scattered across Excel spreadsheets and a lot of emails, making it difficult to keep track of crucial project details.
Plus, Jason and his team spent a lot of time visiting sites to make sure everything was up to standard and waiting on subcontractors to get back to them instead of moving projects forward. He knew Excel Group needed a new way of doing things if they were to save time and simplify their processes.
Since switching to Fonn, Jason has seen huge improvements in Excel Group’s workflow and organisation.
Their subcontractors quickly got the hang of using Fonn, and with real-time updates from each building site, Jason and the team can stay in the loop without having to visit sites themselves.
Fonn has also helped Excel Group streamline their design process from start to finish. Keeping up with drawings and designs used to mean searching through endless emails and waiting for large drawing files to transfer. But now, the team can simply upload the latest drawings to Fonn, where everyone can view, collaborate, and comment on drawings in real time. Nothing falls through the cracks.
Fonn’s intuitive, easy-to-use app made it super simple for everyone on the team and on-site to adapt to the new system. An added bonus? It even works without a signal. Information can be added to projects as usual, and once the signal improves, it uploads right away.
How Fonn helped Excel Group work smarter, not harder
Fonn has taken the stress out of project management for Excel Group, making communication, organisation, and project tracking effortless.
Less paperwork, less hassle
Before Fonn, there were so many different pieces of paperwork to keep track of. Now, everything is neatly stored in one central digital place, making it much easier to manage.

Risk management
With Fonn, a long report can be created at the touch of a button to track all the work done on-site. As Jason says, “being able to capture the real-time data and evidence of us actually completing works” is vital for reducing risk for Excel Group.

Helpful support team
Jason and the rest of Excel Group have found Fonn’s support team brilliant. In fact, it was one of the key reasons they chose Fonn as their project management tool. The team’s responsive and collaborative approach has been a huge asset.

Time saver
Fonn has fully streamlined so many time-consuming admin tasks, that it’s freed up Jason and the team to focus more on their projects, their customers, and their business goals.


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